Resume

What I can do for you

I have the ability to see the big picture as it relates to technology projects. I can visualize, document, and deploy resolutions to technology bugs and/or projects. One of my stronger points is the ability to bridge the gap between business and technology. Technology in general is not only my job but something I am very passionate about. I have been known to not sleep for days if there are bugs that I cannot resolve in a normal day.

Education

07/2001-10/2005

American Intercontinental

Las Vegas , NV

Bachelors Information Technology

  • GPA: 4.0, summa cum laude

Masters in Business Administration

  • Concentration: Management

Certifications

Cisco: Not Current

  • CCDP, CCDP, CCNA, CCDA

RedHat Linux Certification: Not Current

  • RHCE #803004884612870

What I have done

01/2009 – Present

Halo Monitoring, LLC

Louisville, KY

Sr. Systems Administrator

  • Assist with design and implementation of this geographically redundant network architecture to support critical vitals data from seniors around the US.
  • Provide input and assist with implementation of an Ruby and Flex based application residing on a CentOS Linux server cluster that supports specific high priority alerts, discovered via an in-house fall detection algorithm or subscriber activated panics, that receive a higher priority redundant method of delivery to notify our 24/7/365 call center to dispatch emergency services.
  • Responsible for all aspects of bringing a new call center online including redundant network architecture, response process, API integration, and training.
  • Test consumer health care device end to end to isolate issues between a consumer worn chest strap using Zigbee to communicate with a home grown “gateway” device that runs a custom application over top of the TinyOS operating system. The gateway device posts encrypted data via HTTPS POST to a Linux server farm for real time heart rate, skin temp., activity, and orientation vitals data.
  • Document policy related to server and network architecture, backup, and failover plans.
  • Design and manage entire monitoring platform using various open source software solutions that triggers alerts during various specified outage criteria.
  • Write Technical documentation for other staff, clients, partners, and investors.

3/2008 – 1/2009

Self Employed

Louisville, KY

Independent Consultant

  • Complete projects for companies in various industries including media, social networking, technology, telecommunications, research, law, and medical.
  • Provide resolutions to an array of technical issues which I was typically investigating in the dark ranging from ecommerce solutions to Cisco Call Manager to LAN/WAN connectivity.
  • Consult for various technical start-up companies regarding high traffic web applications including redundant network transport and database design.
  • Offer monitoring and emergency response for technology services that required minimal to zero downtime.

10/2005 – 3/2008

Card Player Media, LLC

Las Vegas, NV

Chief Technology Officer

  • Create the technical requirements, manage development/design, and assist with an in-budget and on-time successful launch of a poker network called SpadeClub.com.
  • Manage a team of programmers that develop web and other applications for an information portal that would rank in the top 1,000 highest traffic web sites in the world at times of the year.
  • Guide the company’s web developers to create visual representations of the company’s Internet related goals.
  • Develop and assign IT projects to staff to ensure the company’s employees’ technology needs were accomplished.
  • Provide overall structure and guidance for every technical aspect of the company.
  • Plan, budget, and staff moving all IS and IT projects and support from consultants to in house by building the technology department from zero to over a fifteen employees.

3/2004 – 10/2005

CommPartners Connect

Las Vegas, NV

Sr. Systems Administrator

  • Install, manage, and create a lab environment for VoIP feature server application, which was Broadworks, running on top of Solaris 9.0. Initial system architecture was designed to support 50,000+ VoIP endpoints and provide the ability to scale rapidly. Was responsible for security policy/implementation, patching, and upgrades on all Solaris nodes.
  • Manage various Linux systems servicing all internal and external web related functions for the entire company including redundant (active/active) DNS platform, HTTP, HTTPS, MySQL, etc. Responsible for troubleshooting any issues as well as designing and implementing any needed changes in needed in the network.
  • Document disaster recovery plans for all systems running Unix/Linux including off site locations of backups, operating systems, packages, and any other unique applications/node configurations.

 

7/2001 – 3/2004

Mpower Communications

Las Vegas, NV

Sr. Unix Engineer

  • Design an improved redundant services network which offers customer services such as DNS, SMTP, POP, HTTP, FTP, and RADIUS. Accomplish a design with the intention of full redundancy regardless of hardware or software failures.
  • Work numerous angles of SPAM prevention including content filtering, blacklists, IP blocking, and user defined blocking. Using these in-house methods the total processed email was cut by more than 80%, reducing bandwidth and disk storage needs.
  • Provided top level support to tier III technical support staff for any issues relating to services offered to customers including RADIUS, POP, SMTP, HTTP, FTP, and DNS.

Broadband Design Engineer

  • Explored new technologies that cut costs and created a more efficient network for this company’s 16 DMS500 (630 Co-Location) network that included 20 major markets through out the US. That included research, meeting with vendors, testing in a lab environment, lengthy documentation, documenting testing results, and developing troubleshooting techniques for our National Network Operations and National Customer Care Centers.
  • In charge of the SDSL and T1 “Customer Premise Equipment”/”Integrated Access Device” project. Upon starting with this company an IAD vendor had been chosen and was in the beginning stages of compatibility with our hardware/software. I followed this project and achieved multi-million dollar deployment into the network. Continued to request features and work with the design Engineer of a major hardware vendor’s CPE product to more efficiently serve this company’s customer base while creating a better product for this vendor.
  • Worked daily in a lab environment that included the following hardware/software to simulate this company’s network – Tollbridge Voice Gateways (TB200), Nuera Voice Gateways (RDT-8), Copper Mountain DSLAM’s (with SDSL and T1 cards), various Cisco routers, various Cisco switches, Abacus BCG, Ameritec BCG’s (Squirt and Crescendo), Marconi switches, Riverstone products, Adtran products, and an entire suite of software for stress testing large networks.
  • Provide top level support for network issues that could not be resolved in the network operations environment. Escalations that have been passed through three tiers of customer support and various operations levels that could not be resolved were escalated to me for resolution.
  • Provide instructional classes and documentation for numerous technical groups located around the country including field services managers from each region and tier IV level operations employees.

References

References are available on request.